Website + Operations
The public face and the private back office, sharing one database, which is the front door into how your business actually runs.
- From
- ₱110,000
- Timeline
- 10–14 weeks
- Revisions
- 2 rounds on design, 2 rounds per major component
Who it's for
An established small business that needs both halves and wants them connected, where the website isn't a brochure but the front door into your operations. A customer books on the website and it appears in the staff schedule. A product goes out of stock in the back office and it disappears from the public catalog automatically.
Right for you when customers need to do something online, whether that is book, order, enquire or check availability, and that action needs to land directly in a system your staff actually work from.
The problem
Right now your website, if you have one, and your operations are two unconnected worlds. A customer enquiry arrives by Messenger, gets copied into a notebook, gets copied into a spreadsheet, and gets lost somewhere along the way. Nobody fully trusts either system, so everyone falls back to asking a person.
What you get
- Everything in the Business Website, which is 5–8 pages, custom design system, responsive, SEO, analytics and content management
- Live data, whether services, products, availability or pricing, pulled from the same database your staff manage, so it's never out of date
- A customer action that writes directly into the back office, like online booking, order placement or enquiry submission
- Confirmation emails to the customer
- Everything in the Business Operations System at 3–5 modules
- A role-based admin panel, up to 4 roles
- An owner dashboard with real operating numbers, reporting and export
- A full audit trail across public and admin routes
- One database, one deployment, one design language across both halves
- Security hardening across public and admin routes, with automated tests on critical paths
- Backups with a documented restore procedure, and up to 2,000 records migrated
- Three role-specific recorded training sessions and full documentation
- 90 days of post-launch bug fixing included
What it doesn't include
More than 5 back-office modules or 8 public pages at this price
Full e-commerce with payment processing, which I scope and quote separately
Customer accounts with self-service order or booking history, available as an add-on
Full accounting, tax filing, or payroll
A native mobile app
Logo or brand identity creation
Photography, video, or copywriting from scratch
Hardware or POS integration
Historical data entry beyond the 2,000 migrated records
Paid advertising or SEO ranking guarantees
Ongoing feature development after launch Care Plans
How it works
- Week 1–2
Discovery
Public and operational discovery together, with process maps and sitemap confirmed.
- Week 2–3
Specification
A signed spec covering both halves.
- Week 3–5
Design
Public pages and admin screens designed and approved.
- Week 5–9
Build (back office)
The back-office modules get built first, since the public side depends on their data model.
- Week 9–11
Build (public site)
The public site is built and connected to the back office.
- Week 11–12
Testing
End to end, so a customer action appears correctly in the back office. You confirm it handles your real cases.
- Week 13–14
Launch
Migration, training and go-live.
- +90 days
Bug-fix period
Included at no extra cost.
What I need from you
How we keep it fast.
- A committed project owner available weekly for the full engagement
- A clear decision on what customers may do online, and what staff must approve
- All public content, photos and brand materials
- All operational data
- Staff released for discovery and training
- Your own accounts for hosting, database, domain and email
Care plan
Need less, or more?
Got a project?
Prefer email? riku.mnl26@gmail.com