Keeps a site or system running quietly in the background, instead of breaking silently and waiting for you to notice.
Anyone who has a live site or system built here and wants someone watching it, meaning hosting, backups, security and small edits, without learning to do it themselves.
Every project ends with this conversation, because a site left completely alone eventually breaks in a way nobody catches until a customer mentions it.
A website or system is never really finished, since it needs security updates, backups and small edits over time. Left alone, small problems go unnoticed until they become customer-facing ones, and by then they're harder and more expensive to fix.
Three tiers. Pick the one that matches what was built, and you can move between them later.
hosting and domain monitoring, security patches, weekly verified backups, uptime alerts, up to 1 hour of small edits a month and email support within 2 working days. Fits the Presence Starter and Landing Page, and Presence Starter clients get their first month for ₱499.
everything in Basic, up to 3 hours of edits a month, a monthly performance report, a quarterly SEO health check, Google Business Profile upkeep, response within 1 working day and 10% off new project work. Fits the Business Website and the Template Website.
everything in Standard, database monitoring and tested restores, bug fixes always included with no hour limit, 4 hours of changes a month on Lite (₱2,499) or 8 hours on Standard (₱6,999), security and performance monitoring, a monthly health report, response within four working hours on weekdays, a four-hour emergency response for anything that stops the business from operating, and a monthly check-in call. Required for the Admin Panel (Lite) and Admin Panel+ (Standard).
New pages, new features, redesigns or content written from scratch, which is a new project quoted on its own
Unused hours rolling over to the next month, since they reset, said plainly upfront
New modules or major feature builds on Systems Support, quoted separately at the plan discount
Pick the plan that matches your build. Billing runs monthly in advance from the 1st.
Monitoring, backups and security patching happen in the background, so you only hear from me if something needs your input.
Edits and questions come through the same channel as everything else, with no ticket system and no portal.
The minimum term ends and the plan continues until you give 30 days' notice either way.
How we keep it fast.
Prefer email? riku.mnl26@gmail.com