Business Operations System

The whole back office, with multiple connected workflows in one system instead of a spreadsheet each.

From: ₱80,000
Timeline: 8–12 weeks
Revisions: 2 rounds on design, 2 rounds per module

Who it's for

An established small business, roughly 5–30 staff, where several processes are tangled together and the tangle is the problem. Bookings affect inventory, inventory affects quotations, quotations become jobs, jobs need payment tracking, and right now every link in that chain is a manual handoff between people.

Best fit: event and party rentals, repair and service shops, travel and tour operators, clinics, equipment rental and small distributors.

The problem

Each department has its own spreadsheet and none of them agree. You can't get a straight answer to how much you made last month or what's actually available this Saturday without three phone calls. Staff spend more time coordinating than working, and growth is blocked, since you can't take on more volume without something breaking.

What you get

A full discovery engagement, with sessions with you and your staff mapping every core process
A written functional specification covering every module, screen, field, rule and role, signed off before build begins
3–5 connected modules chosen from: bookings/scheduling, clients/customers, quotations, orders/jobs, inventory/rentals, payments, contracts, catalog, staff & roles, logistics and reporting
Role-based access control for up to 4 distinct staff roles, each seeing only what they should
An owner dashboard with the real numbers, on one screen
Reporting and Excel export across every module
A full activity audit trail
Up to 2,000 records migrated from your existing data
Fully responsive, so it is usable on staff phones and office desktops
Security hardening on every route, with automated testing on the critical paths
Deployment to your own infrastructure with automated backups and a documented restore procedure
Three role-specific recorded training sessions and full written documentation
60 days of post-launch bug fixing included

What it doesn't include

More than 5 modules at this price, since additional modules are quoted individually
A public-facing website Website + Operations
A customer-facing portal or self-service booking
Full accounting like general ledger, financial statements or BIR/tax filing. This tracks money movement, and it isn't accounting software.
Payroll and HR
A native mobile app
Offline operation
Hardware like POS terminals, barcode scanners and receipt printers
Integration with software you already use, unless specified and quoted
Ongoing feature development after launch Care Plans

How it works

Week 1–2
Discovery
Process maps confirmed accurate by the people who do the work.
Week 2–3
Specification
A signed functional spec that defines the scope permanently.
Week 3–4
Design
Every screen designed and approved.
Week 4–9
Build
Built module by module, with a demo and your feedback after each one.
Week 9–11
Testing
Modules integrated and tested together, then you test with real data.
Week 11–12
Launch
Migration, training and go-live.
+60 days
Bug-fix period
Included at no extra cost.